BytesPc have been in the computer repair services industry for more than 10 years already since 2003. We have served hundreds of happy customers who not only contact us again whenever they face any problems but also refer their friends and family members to us.
We strived to be the best in the industry and exceed our clients’ expectations. Here are 8 Core reasons specifically why we are the number 1 company in Singapore providing all kinds of laptop notebook repair, MacBook Pro repair and data recovery services in Singapore:
- Transparent Pricing
We are very clear and transparent about the cost of our computer repair services. We will inform you of all the necessary cost, like transport, parts replacement and software installations, etc. and will make sure you are agreeable before we proceed with the repair service. There are no hidden charges or fee surprises or last minute extra charges, no no, we conduct our business with integrity and aim to build long lasting relationships with our clients.
- Files are Protected
Before we begin any computer repair services, we are able to do a backup of all your important files so you do not have to worry that you are not able to find them after the service. Just let us know which folder the files are in or where all the important documents that you would like to keep are. We will be extra careful with your precious documents and they will be reverted to their original location after any repair services.
- No Expensive hourly charging
Yes, yes, we know that some of our competitors are charging by the hour and there is a minimum usage of 2 hours, etc. So sometimes, you get so worried when they are unable to fix your computer on-site and decide to take it back. You might be wondering how many more hours they will take to repair your computer and of course how much more they are going to charge. And you are also concerned if really that many hours are needed for that repair job.
Well, at BytesPC, we believe in a task-driven pricing model, whereby we complete our job based on an agreed price. If we take longer than that, then it is our problem, not yours. We will not ask you to pay more for every hour that we are working on your computer just because of our incompetency. With this model, not only are there no price shocks, we strive to solve your problem within the fastest time possible.
- Fast On-site solution
Once we are contacted, we will arrange a suitable time to come down to your home or office based on your schedule. We will bring along the common computer repair equipments on-site to diagnose the problem and work on a solution immediately. More often than not, we are able to solve your computer problem within 2 hours. If there is a need for more time, we will propose alternative solutions so that you are truly aware of what to expect and the cost involved.
- Cost Effective Integrated solutions
As we do not charge by the hour, you can be assured that we only seek out the best and the most cost effective solution for your problem. Not only will we just be repairing that specific component, but with our expertise, we will also advise you accordingly on how you can prevent such incidents from occurring again. We will also suggest ways on how we can further optimize your computer so that your overall productivity is enhanced when working on the computer.
- Vast Computer Repair Experience
With more than 10 years of experience in the computer repair industry, whatever problems that can happen on a computer, we have seen them all. The problem can be as small as a cracked LCD display to the most challenging internal circuitry wiring motherboard failures. Yes, we have seen it and done it all, your problem is probably a very common issue which can be solved quickly. You don’t have to be stuck because of this issue, let us help you.
- Responsive Service
We respond to our clients’ needs promptly so that they know exactly the repair progress of their computer. If ever your computer needs to be taken back to our workplace for more troubleshooting, we will update you on the progress and the expected delivery date of your computer. We will let you know about the cost of any parts that require replacement after diagnosing the problem and update you accordingly when the task is done.
- Clients’ Confidentiality
We hold our clients’ personal information with the strictest confidentiality. The files, documents and pictures, etc. are held in the strictest confidentiality and your privacy and security will be in no way compromised.
Clear focus on just Computer Repair
Yes, we are just doing Computer Repairs, all kinds of computer repair, nothing else. We repair PC computers, laptops, MacBook Pro and we do data recovery services. We are unlike some of our competitors who does so much more like website design, printer repair, iPhones, tablet repair, camera repair, etc. Sometimes, we wonder how good can they really be in computer repair when they are doing so many other things. We believe in doing one thing and just being really really good at it with a clear focus, so yes, just Computer Repair, nothing else, period.